As a buyer you are entitled to 14-days right of revocation.

Instruction of Revocation

Right of Revocation for Consumers
If the Buyer, is a Consumers (that is every natural person who enters into a legal transaction for a purpose that is outside his trade, business or profession) he may revoke the order within a revocation period of 14 days indicating his will of revocation in written form (e.g. letter, fax, e-mail). The time limit commences on receipt of this instruction in text form, but not prior to the date of receipt of the merchandise by the receiver (in event of recurring shipments of identical goods not prior to the date of receipt of the first partial delivery) and also not prior to completion of our duties to inform pursuant to Article 246 § 2 in conjunction with Section 1 (1) and 2 Introductory Act to the Civil Code (EGBGB) as well as our duties pursuant to Section 312e (1)1 Civil Code (BGB) in conjunction with Article 246 Section 3 Introductory Act to the Civil Code (EGBGB). To comply with the time limit dispatch of the revocation declaration or the return shipment in good time is sufficient. The revocation has to be sent to:


Consequences of Revocation

In case of an effective revocation, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance, e.g. interest. If the Buyer cannot return the goods received in whole or in part, or if the Purchaser can only return the received goods in a deteriorated state, the Seller can refuse to accept the revocation of the Purchaser. Goods that can be sent by parcel are to be returned on the same way regarding the transport insurance and security of packaging as received by Buyer. The Purchaser bears the costs of return. The return shipment is free of charge for the Purchaser when requirements of §10 are met. Obligatory refunds of payments must be made within 30 days after sending the revocation or returning the goods. The period of time begins for the Purchaser at the date of sending the revocation or returning of goods, for the vendor at the date of their receipt.

Exclusion of the Right of Revocation

The right of revocation does not apply in the case of distance contracts whose subject matter consists of the supply of goods or the rendering of financial services, whose price is subject to fluctuations on the financial markets, upon which the Seller has no influence and when these fluctuations can occur during the withdrawal period.

End of Revocation Instruction